Michelle Curiel ------------------------------------------------------------------------------------------------------------- Burbank, CA 91506 • info@michellecuriel.com ------------------------------------------------------------------------------------------------------------- Objective: ------------------------------------------------------------------------------------------------------------- To obtain a web design or creative arts position that best utilizes my current technical skills and artistic talents while offering an opportunity for learning and growth. Professional Profile: ------------------------------------------------------------------------------------------------------------- • Highly creative web designer and developer. • A team player and self-starter with a love for learning new technology. • Efficient and hard worker with a positive outlook. • Skilled in cross-browser and cross-platform web development. Skills: ------------------------------------------------------------------------------------------------------------- • HTML / XHTML/ CSS / Javascript • Photoshop CS2 / Illustrator CS2 • Flash MX / Dreamweaver MX • Homesite • Office • Windows 98-Vista / Macintosh OS 8-X • Spanish: Fluent • Painting / Drawing / Digital Photo Retouch Work History ------------------------------------------------------------------------------------------------------------- Web Developer 12/2006 - Present: WebMetro.com, San Dimas, CA Develop and coordinate the tools required to provide design services such as corporate websites, e-commerce website graphic user interfaces, micro-sites/landing, client maintenance projects, advertising banners, newsletters and flash presentations. Key Accomplishments: - Streamlined HTML build out and maintenance of websites through the use of SSI and CSS. - Added new functionality for landing pages such as Google's Website Optimizer. - Primary trainer for new employees and client web developers. - Creative design, coding and quality assurance for websites and other GUI interfaces. - Development of tools and methods required for the implementation design services. - Manage internal client expectations by building relationships; communicating project status and issues; conducting reviews and issue meetings; resolving concerns. - Maintain information system by developing and enforcing documentation requirements; enforcing change control. - Improve quality results by implementing unit, system and integration testing cycles. ------------------------------------------------------------------------------------------------------------- Website Coordinator- Manager 2/2004 - 12/2006: AT&T Yellowpages.com, Anaheim, CA Integral member of the SBC Directory Operations Website Support Team. Primary responsibilities include designing web sites, fulfilling web site change and redesign requests from customers, providing phone tutorial to customers for online web tool support, customer service, customer escalations, email and domain name transfer support. Key Accomplishments: - Provided web support for area sales managers within the entire SWBYPS region which consists ofthe following states: Texas, Arkansas, Kansas, Missouri, and Oklahoma. - Streamlined the domain name transfer for customers that entails detailed step by stepinstructions, education and support for all parties involved. - Redesigned websites - Provided website maintenance including minor to moderate text & graphic changes. - Provided e-mail support and troubleshooting for webmail and outlook/outlook express. - Troubleshoot webmail and Outlook settings for email product ------------------------------------------------------------------------------------------------------------- Creative Consultant 07/2006 - 09/2006: Playboy Television International, Los Angeles, CA Key Accomplishments: Created Digital Newsletter written entirely in WML and HTML for wireless applications which were compatible for wireless (Blackberry and mobile), PC and MAC users. Created an innovative Newsletter Template with supplied text and images that will provide a cutting edge look and professional feel geared for the international affiliate audience ------------------------------------------------------------------------------------------------------------- Web Developer/Designer 08/1998 - 2004: latinabarbie.com, Huntington Beach, CA Key Accomplishments: - Created www.latinabarbie.com on 08/98: Full web development, graphic design, including various back-end development. - Web site averaged 6,000 user sessions per day. - Performed weekly maintenance and updates, such as journal, photo album & message board. - Website held over 15,000 e-mail accounts - Interactive message board contained over 2,400 registered users with over 250,000 web posts. - Redesigned layout various times. ------------------------------------------------------------------------------------------------------------- Graphic Artist 07/2002 -02/2004: Diamond International, Orange, CA Key Accomplishments: - Full time work doing Graphic Design, Web-Site coding/editing (including but not limited to: HTML, PHP, CSS, JavaScript) - Responsible for creating Digital Art for 30+ Websites supported, and anything that would go on a Web Site. - Responsible for Full-Page Ads, Ad Banners, Print Ads, splash pages and more. ------------------------------------------------------------------------------------------------------------- Web Designer 05/2001 - 02/2002: Intercrew Systems, Inc, Los Angeles, CA Key Accomplishments: - Designed potential layouts for clients. - Integrated graphics from Adobe Photoshop into Dreamweaver Interdev ------------------------------------------------------------------------------------------------------------- Technical Support Team Lead/Liason 08/1999 - 05/2001: Hostpro - Micron Electronics, Los Angeles, CA - Responsible for supervision of technical support call center staff, level 1 and level 2 technicians, totaling a staff of 9. - Skill evaluation of staff pertaining to technical support calls. - Resolution of medium to high technical difficulty level tasks. - Handling of customer calls and emails regarding troubleshooting technical web hosting issues. - Conflict mediation and resolution.· Guide/Teach Lower Level Technicians Graphic Artist ------------------------------------------------------------------------------------------------------------- Portfolio: ------------------------------------------------------------------------------------------------------------- - www.pspickup.com - design comps & development - www.delraycc.com - landing pages: development & flash design - www.webmetro.com - development - www.specialtydoors.com - develoment - www.youngertoday.com - development / newsletter Design - www.lendalot.com - landing pages: development - www.michellecuriel.com - design & development - www.noahblake.com - design & development - www.aeplay.com - design & development - www.palmerinsuranceinc.com - design & development - www.latinabarbie.com - design & development - www.innovativeearandhearing.com - design - www.robertgordonphoto.com - design ------------------------------------------------------------------------------------------------------------- * References available upon request